Welcome to Real Russia Premier providers of travel and visa services to the Russian Federation

What are the last postal dates for Royal Mail Special Delivery?

• The last postal date before Christmas (and bearing in mind the Real Russia London holiday closure) for Royal Mail Special Delivery items to arrive guaranteed next day is 22^nd December 2011.
• Items posted early enough by Royal Mail Special Delivery on 23^rd December 2011 will arrive on 28^th December 2011.
• There will be no Royal Mail deliveries on 26^th and 27^th December 2011.
• Items posted early enough by Royal Mail Special Delivery on 30^th December 2011 will arrive on 3^rd January 2012.
• Normal service resumes on 3^rd January 2012.

When is the Russian consulate closed?

The Russian Consulates in the UK are due to be closed:

• 1^st to 9^th January 2012 inclusive.

On these dates it will not be possible either to lodge applications or collect visas, and they will not count towards visa processing time.

What about Russian business visa support processing?

The Ministry of Foreign Affairs and UFMS who process visa support applications for business visas will be closed from 31^st December 2011 to 9^th January 2012 inclusive. During this closedown, no business visa support applications will be accepted or visa support documents issued, and these days will not count towards visa processing time.

On the 30th December the UFMS will issue any due visa support documents but may not accept any new applications.

Please be aware that if you require the original visa support document for your application that the courier services from Moscow will be disrupted over this period.

What about registration of my Russian visa?

Please note that for visa registration purposes it will generally not be possible to register visas between 31^st December 2011 and 9^th January 2012 unless you are staying in a hotel and these dates are not considered working days with regards to registering your visa within 7 working days of arrival.

You should be aware that some local or regional registration offices may open during this period and you should check this on your arrival to avoid any complications.

For Real Russia registration services please see the dates below.

When is the Belarus consulate closed?

The Belarus consulate in the UK is due to be closed:

• 7^th January 2012.

The Belarus consulate in Moscow is due to be closed:

• 31^st December 2011 to 3^rd January 2012.

With regards to Belarus tourist visa support document processing, we will not be able to lodge or collect applications over Christmas and New Year and Real Russia’s holiday closure/the Consulate's holidays will not count towards processing time.

When is the Chinese consulate closed?

The Chinese consulates in the UK are due to be closed:

• 26^th and 27^th December 2011.
• 2^nd January 2012.

The Chinese consulate in Moscow is due to be closed:

• From 31^st December 2011 to 3^rd January 2012.

When is the Kazakhstan consulate closed?

The Kazakhstan consulate in the UK is due to be closed:

• 3^rd January 2012.

With regards to Kazakh visa support documents (if required), we currently assume that we will not be able to lodge or collect applications 30^th December 2011 or the 2^nd January 2012 and that these days will not count towards processing time.

When is the Mongolian consulate closed?

The Mongolian consulate in the UK is due to be closed:

• 26^th and 27^th December 2011.

The Mongolian consulate in Moscow is due to operate as normal.

When is the UK consulate in Moscow closed?

The UK consulate in Moscow is due to be closed:

• 24^th to 28^th December 2011.
• 31^st December 2011 to 3^rd January 2012.

And what about Real Russia?

London Office

• Our London office will be operating with a reduced staff rota from the 21^st to 23^rd, and 28^th to 30^th December 2011.
• Will be closed on the 26^th December 2011, 27^th December 2011 and 2^nd January 2012.
• Visa applications received by our London office on the 30^th December 2011 will, where possible, be lodged with the consulates starting on 3^rd January 2012.
• Applications for Russia visas received between 30^th December 2011 and 9^thJanuary 2012 will be lodged with the consulate on a first come first served basis starting 10^th January 2012.
• The lodgement dates depend on the shutdown period that the Russian and other consulates confirm and as they do we will update this page.

Russian Offices

• Our Russian offices will be closed on the 2^nd and 3^rd January 2012. 
• We will also be operating with reduced opening times (10am - 2pm) on the 4^th, 5^th and 6^th January 2012.

When will the Real Russia registration services be operating in Moscow and St. Petersburg over the holiday period?

• The registration office in Moscow will be closed between 31^st December 2011 and 9^th January 2012.
• The registration office in St. Petersburg will be closed between 31^st December 2011 and 9^th January 2012.

On days that the registration offices are closed, even if our office is open, it will not be possible to lodge or collect registration documents. This is not an issue if you arrive during this period as they are not counted as working days.

When will the translation services be available during the holiday period?

• Our translation services will not be available between 23^rd December 2011 and 10^th January 2012.
• Documents received within this period will only start processing in Russia on 10^th January 2012 (though the London-based part of the process can start from 3^rd January 2012).