Visa support service

This is the time taken by the Russian authorities in Moscow to process and issue your visa support documents once we have submitted the application to them. The processing time is calculated in working days and does not include weekends, UK or Russian public holidays or the day of order.

Processing of your visa support documents will not start until you have paid and sent us a scan or clear fax of your passport page and if applicable your last Russian visa.

Please note that the visa support documents are issued the next working day after processing has completed and we can not start processing the visa until we receive them. The times to process and for our London office to receive the visa support documents is included in the expected date of issue calculation.

If you have obtained your own visa support documents then simply select "I have my own visa support" option and provide the document with your application. The cost and expected date of issue calculation will change to reflect this.