Delivery option

Tell us what you would like us to do with your passport and visa after we have collected it from the consulate.

We can return this to your home, work or other address using a range of options. The most common for UK delivery is Royal Mail Special Delivery which is inexpensive, secure and guaranteed for delivery the next working day. If you choose the insurance option for an extra £2.50, then we will ensure that it is sent with £5,000 of consequential loss insurance in addition to the standard maximum £500 contents insurance. You may also ensure that it is delivered on a Saturday if posted on a Friday for an extra £2.00.

If you are outside the UK or require urgent return of your passport and visa then you may select “Other courier - prices on application” and we will obtain a quote for you from a reliable courier company. The courier is charged at cost.

For non-urgent European delivery you may select "Royal Mail European delivery" which can take up to 10 days but is much cheaper and the contents are insured for loss up to £250.

If you are travelling as part of a group and we are processing other members’ visas, then you may ask us to return your passport with someone else's by selecting "Return with another passport" and then enter the details of this person into the comments box.

Finally you can collect your passport and visa from our office in person or by sending someone with photo ID - to select this choose "I will collect from your office".